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Licenses

My View On Licenses

I don’t think a lot of time & energy should be spent chasing down how and where you use a license.   A common question “can I use the Pro Pack license on my test site then transfer to the live site”.  Short answer: yes.

Check out my blog post to learn about my views on the plugin licenses.

Looking For Your License?

Purchase a product and can’t find your license key? If you did not receive an email within minutes of your purchase, chances are your email provider is blocking our messages or you are not looking in the right email account.  PayPal has a habit of recording your purchases with an alternate email address on your account.  Make sure you check them all!

Click here to look up your license key.

Download v. Licensed Add-Ons

The “old school” way of managing premium add-ons was to license everything.   While providing more control over licensing, it is far to cumbersome for a single “code hack” (that’s me) to manage.   I find just letting people purchase & download a separate zip file that works with a base plugin is far easier to manage.    As such most new add-ons do NOT use licenses.

The following legacy add-on packs need licenses (and hopefully won’t soon):

    • MoneyPress Amazon/BuyAt/CafePress/CJ/eBay Edition Pro Packs
    • AdPress Pro Pack
    • QuotePress Pro Pack

Need Support?

There are two options for support.  Free or paid.

Please learn about both options on the Support Options page before sending an email asking for help.

All questions, other than those directly related to a recent purchase, should be posted at the support forums.   Read the Support Options page for details.

Email

Please note that I will not respond to general product inquiries posted at this form unless you have purchased support from me.  I get over 100 emails every day and can’t answer them AND write code.  If you have a problem with a paid order you CAN email me and I will respond when I can, usually the same day.

If I’ve asked you to contact me or you need to share private information you cannot share in the forum, please use the form below.

Email sent to me that is a support question will be directed to the forums without a response unless you have purchased a paid support response.    Premium add-on purchases DO NOT come with free email support.